ALICE HAN
USER EXPERIENCE | INTERACTION DESIGN | VISUAL DESIGN
EXPERIENCE .................................................................................................
Senior Experience Designer, Yahoo! Inc. Nov 2007 - Current
- Authored interaction requirements including defining flows, information architectures, wireframes, storyboards, high-fidelity mockups, and prototypes
- Art directed design agencies at concept and detail level for Yahoo! partnership products
- As Mobile Design Lead, designed mobile applications specifying interactions, transitions and visuals for iPhone, iPad and Android. Designed corresponding HTML5 screens and Android widget.
- Defined interaction and visual design for Infinite Browse for Yahoo! News, resulting in increased click-through rate of ~100% and decreased abandonment rate. Defined interaction and visual design for Search Results accordion module, resulting in up to a cumulative increased click-through rate of ~40%.
- Spearheaded Search's visual and interaction standardization by researching, defining and documenting style guidelines
- Conceptualized original designs for all Search marketing including conference booth designs, event staging, online demos, print and collateral
- Facilitated learnings through user research by supporting usability studies and focus groups with storyboards, mockups, research planning, and findings analysis and revisions
Senior User Interface Designer, PayPal Jan 2006 - Nov 2007
- Led UI direction for PayPal International focusing on Asia Pacific and United Kingdom
- Conceptualized and standardized cross platform interactions and behaviors including web, mobile and Skype
- Conducted competitive industry research and usability testings for all major products
- Drove and defined web standard guidelines globally across the company
- Created global design framework for consistent flows and brand that provided flexibility for cultural differences
Hewlett-Packard Company 1999 - 2006
Information Architect / Graphics Lead (2002 - 2006)
- Led site design and information architecture direction for major site areas across HP.com
- Created global design web templates for worldwide use
- Defined design and interaction standards that governed the experience design within all HP.com site areas
- Advocated accessibility compliance across HP webpages
- Conducted user studies, evaluations, prioritizations, recommendations and implementation
- Stationed in Asia Pacific headquarters to serve as the international liaison between the worldwide team and AP
Usability Design Engineer (2000 - 2002)
- Led projects spanning the entire user experience lifecycle
- Conducted usability studies, analyzing usability factors and determining new strategies
- Created web graphics for worldwide use for developers forum
Information Technology Software Engineer (1999 - 2000)
- Created nationwide web-based tracking and reporting tool designed for IT department
- Led customer training in using the tool
- Interfaced between management and developers to coordinate the development schedule
EDUCATION .................................................................................................
University of Maryland at College Park, MD 1995 – 1999
- B.S. in Computer Science - concentration in Human Factors – Mentee under Dr. Ben Shneiderman
- B.A. in Graphic Arts
- Graduate courses - Specification and Design of User Interface Software, Computational Theory
SKILLS ..........................................................................................................
Technical:
- Familiar with frontend web standards including HTML, Javascript, CSS, C and C++
Tools:
- Adobe Creative Suite including Photoshop, Illustrator, and InDesign. Microsoft Office Suite
User-Centered Design:
- Persona Development, Storyboards, Wireframes, High-Fidelity Mockups, Prototypes, Usability Testing, Focus Groups, Qualitative Research, Statistical Analysis, Heuristic Evaluation, UI & Pixel Specifications, Mobile Design
AWARDS ......................................................................................................
- Individual Yahoo! You Rock award
- Project Yahoo! Super Star award and Project Yahoo! You Rock award
- Authored a case study paper on a co-branding initiative with eBay, which was accepted and presented at the HCI International Conference in Beijing, China in 2007
INTERESTS ...................................................................................................
- Illustrating, Mentoring youth, Musicals, Guitar, Yoga, Running, Dancing, Travel, SCUBA diving, Reality TV, Games (computer, board and mind)