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Alice C. Han
San Mateo, CA . 94401 |
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| Experience |
| PayPal Inc., an eBay company |
January 2006 - Current |
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Senior User Interface Designer |
2006 - Current |
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- Led UI direction and interaction design for International projects, focusing on Asia Pacific and United Kingdom
- Designed cross platform interactions and behaviors that function successfully (web, mobile and Skype client)
- Created flows and mockups for PayPal mobile products with broad knowledge of mobile technology and limitations
- Conducted competitive industry research as well as usability testing for majority of high profile projects
- Steered large cross-functional and international teams towards successful problem resolution and consensus on major projects
- Drove and defined web standard guidelines to be used throughout the site and implemented on a global scale
- Created high fidelity working prototypes for usability tests
- Streamlined global experiences by optimizing flows, processes and templates to create a consistent brand while factoring in cultural differences
Special Accomplishments:
- Authored a case study paper on a co-branding initiative with eBay, which was accepted and presented at the HCI International conference in Beijing, China in 2007
- Promoted from User Interface Designer to a senior level within a year of employment
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| Hewlett-Packard Company |
June 1999 - December 2006 |
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HP.com Site Designer / Information Architect / Graphics Lead |
2002 - 2006 |
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- Information Architecture
- Led site design and information architecture improvements for major site areas across HP.com using a user-centered design approach
- Defined business requirements for site needs and designed the visual aspect of screens while ensuring optimal user experience
- Guided the evolution of HP.com through strategic initiatives including leading the information architecture for personalization
- Designed template webpages for worldwide use
- Managed the process of developing information architecture based on research and conceptual design from planning stages to production
- Web Standards
- Member of core team for establishing Hewlett-Packard’s marketing brand campaign
- Created enhanced navigational principles, design elements, general visual, nomenclature, and interaction standards that govern the experience design within all HP.com site areas
- Advocate for accessibility
- Usability
- Conducted usability studies, following through with evaluation, prioritization, recommendations, and implementation
- Strategy
- Temporarily stationed in Singapore to serve as an international liaison between the worldwide team and Asia Pacific
- Drove strategic initiatives that contributed in making Hewlett-Packard’s Internet experience industry-leading
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Usability Design Engineer |
2000 - 2002 |
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- Led projects spanning the entire user experience lifecycle: initial user needs analysis, requirements definitions, initial design demonstration using wireframes, concept reviews with user validation, applying graphical/visual treatment to wireframes using HTML templates, and usability testing
- Conducted usability studies, analyzing usability factors and determining new strategies in ensuring optimal usability
- Created web graphics for worldwide use for developers forum
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Information Technology Software Engineer |
1999 - 2000 |
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- Created a nationwide web-based tracking and reporting tool designed for the information technology department
- Trained customers in using our tool
- Interfaced between management and developers to coordinate the development schedule
- Created websites for several teams and projects
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| Centris Productions |
July 2000 - Current |
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Web Design Company Founder |
2000 - Current |
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- Conducted Internet market analysis
- Created company websites and application prototypes for the following industries: Golf e-commerce, Homeowners Association, Winery, Photography, Online chat tool, Graduate education, and Family
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| Education |
| University of Maryland |
College Park, Maryland |
1995 - 1999 |
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- B.S. in Computer Science - with concentration in Human Factors
Mentee of Dr. Ben Shneiderman
- B.A. in Graphic Arts
- Graduate courses
Courses in: Specification and Design of User Interface Software, Computational theory
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| Skills |
| Technical |
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- Programming Languages : HTML, JavaScript, Familiar with C++, C and CSS
- Platforms: Windows, Macintosh, Unix/Linux
- Applications: Macromedia Dreamweaver, Adobe PhotoShop, Adobe Illustrator, Adobe InDesign, Microsoft Frontpage, Microsoft Powerpoint, Microsoft Excel, Macromedia Flash
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| Non-technical |
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- Excellent verbal and written communication skills
- Time efficient while maintaining integrity of high quality results
- Works well in teams and in leadership positions
- Fluent in Mandarin Chinese
- Experience in mentoring children and teenagers
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References available upon request
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