Alice C. Han

ALICE HAN

USER EXPERIENCE | INTERACTION DESIGN | VISUAL DESIGN

EXPERIENCE .................................................................................................

Senior Experience Designer, Yahoo! Inc. Nov 2007 - Current

  • Authored interaction requirements including defining flows, information architectures, wireframes, storyboards, high-fidelity mockups, and prototypes
  • Art directed design agencies at concept and detail level for Yahoo! partnership products
  • As Mobile Design Lead, designed mobile applications specifying interactions, transitions and visuals for iPhone, iPad and Android. Designed corresponding HTML5 screens and Android widget.
  • Defined interaction and visual design for Infinite Browse for Yahoo! News, resulting in increased click-through rate of ~100% and decreased abandonment rate. Defined interaction and visual design for Search Results accordion module, resulting in up to a cumulative increased click-through rate of ~40%.
  • Spearheaded Search's visual and interaction standardization by researching, defining and documenting style guidelines
  • Conceptualized original designs for all Search marketing including conference booth designs, event staging, online demos, print and collateral
  • Facilitated learnings through user research by supporting usability studies and focus groups with storyboards, mockups, research planning, and findings analysis and revisions

Senior User Interface Designer, PayPal Jan 2006 - Nov 2007

  • Led UI direction for PayPal International focusing on Asia Pacific and United Kingdom
  • Conceptualized and standardized cross platform interactions and behaviors including web, mobile and Skype
  • Conducted competitive industry research and usability testings for all major products
  • Drove and defined web standard guidelines globally across the company
  • Created global design framework for consistent flows and brand that provided flexibility for cultural differences

Hewlett-Packard Company 1999 - 2006

Information Architect / Graphics Lead (2002 - 2006)
  • Led site design and information architecture direction for major site areas across HP.com
  • Created global design web templates for worldwide use
  • Defined design and interaction standards that governed the experience design within all HP.com site areas
  • Advocated accessibility compliance across HP webpages
  • Conducted user studies, evaluations, prioritizations, recommendations and implementation
  • Stationed in Asia Pacific headquarters to serve as the international liaison between the worldwide team and AP
Usability Design Engineer (2000 - 2002)
  • Led projects spanning the entire user experience lifecycle
  • Conducted usability studies, analyzing usability factors and determining new strategies
  • Created web graphics for worldwide use for developers forum
Information Technology Software Engineer (1999 - 2000)
  • Created nationwide web-based tracking and reporting tool designed for IT department
  • Led customer training in using the tool
  • Interfaced between management and developers to coordinate the development schedule

EDUCATION .................................................................................................

University of Maryland at College Park, MD 1995 – 1999

  • B.S. in Computer Science - concentration in Human Factors – Mentee under Dr. Ben Shneiderman
  • B.A. in Graphic Arts
  • Graduate courses - Specification and Design of User Interface Software, Computational Theory

SKILLS ..........................................................................................................

Technical:

  • Familiar with frontend web standards including HTML, Javascript, CSS, C and C++

Tools:

  • Adobe Creative Suite including Photoshop, Illustrator, and InDesign. Microsoft Office Suite

User-Centered Design:

  • Persona Development, Storyboards, Wireframes, High-Fidelity Mockups, Prototypes, Usability Testing, Focus Groups, Qualitative Research, Statistical Analysis, Heuristic Evaluation, UI & Pixel Specifications, Mobile Design

AWARDS ......................................................................................................

  • Individual Yahoo! You Rock award
  • Project Yahoo! Super Star award and Project Yahoo! You Rock award
  • Authored a case study paper on a co-branding initiative with eBay, which was accepted and presented at the HCI International Conference in Beijing, China in 2007

INTERESTS ...................................................................................................

  • Illustrating, Mentoring youth, Musicals, Guitar, Yoga, Running, Dancing, Travel, SCUBA diving, Reality TV, Games (computer, board and mind)